Hospital Guide
Insurance and Pre-Certification
To ensure your peace of mind while you are hospitalized, we suggest that prior to your admission you be aware of the type of coverage your insurance policy provides. Check with your place of employment or your insurance company for any unique requirements.
It is your responsibility to determine if pre-certification is required and to provide your insurance company with the appropriate information prior to your hospital visit.
You will need to bring your insurance card and your pre-certification number when you come to the hospital. If you need assistance, please call Registration at 217-347-1371.
St. Anthony’s staff will file claims for you with healthcare insurers or other programs such as Medicare and Medicaid when you provide insurance information and there is an assignment of benefits. They also will help your doctor with needed documentation. Hospital bills and insurance coverage are often confusing. If you have questions about your bill, contact our Business Office at 217-347-1202 or Toll Free 888-317-1202.
If you need help understanding your insurance coverage or health plan, please start with your insurance company or health benefits manager.